About

Wilbert P. Benedicto, MIS

Unit Head

The Information and Communication Technology Services Center or ICTSC was established in 2005 as Student Auxiliary Services Unit of MSC. Its main purpose is to recommend and manage the ICT resources of all 4 branches of the College. In particular, ICTSC must be able to address the needs of the students for Internet, LAN and WiFi Access. The center also responds to service requests such as troubleshooting and repair of the college IT equipment, networking, software installation and hardware configuration. The same is rendered for non-IT equipment on a job order request that generates income for the college.

Through the continuous support of the MSC administration currently under the leadership of

Dr. Diosdado P. Zulueta, ICTSC now supports the acquisition, development and implementation of different ICT infrastructure, equipment, management information systems (MIS) and other relevant technologies by providing technical assistance, exploring solutions and managing information in order to aid in achieving academic excellence, good governance and customer satisfaction. 

ICTSC Goal

High performing information and communications technology (ICT) systems, services and infrastructure across all MSC campuses to support academic excellence, good governance and customer satisfaction.

Major Functions and services of the Unit

  1. Internet Access
    • The ICTSC Internet Laboratory has 50 computer units designated as Internet access stations for our clients.  MSC students are allotted specific number of access hours which are monitored using an Internet Monitoring System (IAMS).
  2. Job Order (For Non-MSC Property)
    • Minor Repair – Minor repair includes Virus Removal, Software Configuration, Hardware Cleaning, and Resetting of parts, Network Problem (LAN and WIFI Configuration)
    • Minor Repair – Minor repair includes Virus Removal, Software Configuration, Hardware Cleaning, and Resetting of parts, Network Problem (LAN and WIFI Configuration)
  3. Service Request (For MSC Property)
    • Repair of IT Equipment
    • Software installation and back-up
    • Network Connectivity
    • PABX Connectivity and Maintenance
  4. Lending of Equipment
    • ICTSC lends IT equipment to different offices and schools
  5. Corrective and Preventive Maintenance
    • Preventive Maintenance is done semi-annually a month after the opening for all units and offices
  6. Software Development
    • ICTSC supports MSC’s goal in creating an ICT-enabled institution by designing, building, delivering and maintaining information systems that are responsive, centralized, integrated and consistent with the MSC-ISSP and its core intent to deliver quality service.